Smoking Lounges for Shopping Malls: A Facility Manager’s Guide

Shopping malls face a smoking accommodation challenge that’s genuinely distinct from offices, hotels, or hospitals: continuous, high-volume footfall from a mix of shoppers, staff, and visitors, spread across a large property where multiple entrances and food courts all create their own localised demand. Get the placement or capacity wrong, and you end up with either overcrowded, poorly ventilated zones or smoke drifting into retail spaces and food courts — both genuinely damaging to the mall’s overall shopping experience. Read more